Customer Testimonials

We work very hard for our customers because nothing pleases us more than helping our clients acheive the dream of affordable home ownership. We want to add you to our list of very satisfied customers.

Read what others have said about working with us:

Our realtor recommended Shirley to us and it's been an absolutely wonderful experience for us to get loan from Katy Mortgage. Shirley is kind, warm, sweet, efficient and patient. She always replied my e-mails and answered my questions promptly to ease our minds. The whole process has been smooth and fast. We truly enjoy and appreciate Shirley's 5-star service from head to toe, and will definitely go back to her for future loans.

- Yan
Houston, TX | May 16, 2014

"My realtor friend recommended Shirley during our remote property purchase, and it turned out that she was the best loan officer we've worked with - efficient, organized, friendly and prompt. I will recommend Shirley to assist you with your mortgage needs!"

- Jerry
San Francisco, CA | November 30, 2013

"It was so great to have Shirley's help for my mortgage. Shirley is just wonderful!"

- Grace
New York, NY | November 30, 2013

"Thank you for all your help working on processing my last mortgage. You made the experience so much easier and efficient compared to my previous loan experiences. I will definitely recommend your services to my family and friends. Once again, thank you for your help."

- Kelly
Sugar Land, TX | November 30, 2013

"Shirley cares about her clients, takes into consideration their mortgage needs, and always endeavors to work in the best interest of them. I was impressed by her service. She promptly answers questions and patiently explains every detail. Shirley made sure that our deal was closed on time, and it was an amazing experience to work with her."

- Meng
Houston, TX | November 30, 2013

Shirley is a very nice and professional mortgage financial agent, and she has a good ability to make well ordered plans and do multi-tasking things. She helped us successfully and smoothly buy our ideal dream house, and more specutacularly, she made this process a pleasant one!

- Lei
Sugar Land, TX | December 20, 2013

I met Shirley When I had difficulty financing my dream home purchase three months ago. During the loan application process, Shirley surprised me with her knowledge on mortgages, on-time response, patient explanation and easy-going temperament. She is efficient and professional and most of all, pleasant to work with. I strongly recommend Shirley to anyone with a mortgage need.

- June
Sugar Land, TX | December 23, 2013

I wanted to say thankyou from the bottom of my heart for all the support and guidance you have given me throughout my purchase process. The last 2 weeks were a little stressful for all but things happen and I don't want that to tarnish what a great experience it's been over the whole journey. I was very glad to have had the pleasure of working with you.

- Natalie
Houston, TX | December 08, 2014

We would like to acknowledge the exceptional service that we received during the entire refinancing process. Shirley's professionalism and knowledge of the industry was impressive and truly appreciated. In the past, we have had experience with several others banks and have found the process frustrating and tedious. Shirley went above and beyond to ensure that all of our needs were met and that everything was handled thoroughly and efficiently. We have and will continue to recommend her in the future.

- John & Wei Phillips
Richmond, TX | December 20, 2014

Shirley is the best. With her help, the loan application process becomes very smooth. She also help me find the best rate. I got the best service and the best rate. What else do you need?

- Yu Ding
Sugar Land, TX | February 26, 2015

We are very happy and grateful that our house hunting journey has reached a milestone today with the Closing on the new house. Thank you very much for providing excellent professional knowledge/services in your respective area and guiding us through the process. It has been a very pleasant experience for us. We really appreciate it!

- Lin & Eric
Katy, TX | March 10, 2015

We had a very smooth transaction for purchasing our first home. Thank you very much for your thorough job. We really appreciate all you help and excellent communication.

- Wendong
Houston, TX | November 13, 2016

Shirley! I deeply appreciate your patience, help and guidance during this whole process. You did an amazing job and I will definitely refer you to other friends and acquaintances in the future.

- Jianjun G.
Houston, TX | September 17, 2017

You made the process smoother than I would have expected and I really appreciate the timeliness of you getting everything to me. I will definitely recommend anyone I know to you and your office.

- Peter T.
Houston, TX | September 17, 2017

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